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store policy

Welcome to Ninety Sixth Street!

We are committed to providing you with high-quality swimwear and exceptional customer service.
Please take a moment to review our store policies to ensure a smooth and enjoyable shopping experience.

1. Order Processing:

  • Orders are typically processed within 1-2 business days.

  • You will receive an order confirmation email with details and tracking information once your order has been shipped.

2. Shipping:

  • We offer various shipping options, including standard and express delivery.

  • Shipping rates are calculated based on the weight of your order and the selected shipping method.

  • International shipping is available. Please note that customers are responsible for any customs duties or taxes incurred.

3. Returns and Exchanges:

  • We want you to love your swimwear! If you are not satisfied, eligible items can be returned within 30 days of receiving your order.

  • To initiate a return or exchange, please contact our customer service team for instructions.

  • Items must be unused, with tags attached, and in their original packaging.

4. Refunds:

  • Upon receiving and inspecting the returned items, we will process a refund to the original payment method.

  • Please allow 8-10 business days for the refund to be reflected in your account.

5. Sizing and Fit:

  • Our sizing chart is available to help you find the perfect fit. If you have questions about sizing, please contact our customer service team for guidance.

6. Care Instructions:

  • To ensure the longevity of your swimwear, follow the care instructions provided with your purchase.

  • Avoid prolonged exposure to harsh chemicals, sunlight, and excessive heat.

7. Quality Assurance:

  • We take pride in the quality of our swimwear. If you receive a defective item, please contact us immediately for assistance.

8. Contact Us:

Thank you for choosing Ninety Sixth Street. We appreciate your trust and look forward to providing you with stylish and comfortable swimwear for your beach adventures!

Payments
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